Discover the profound impact of Learning and Development (L&D) on organizational success. Measuring L&D ROI justifies investments, aiding resource allocation for maximum returns and ensuring adaptability in dynamic markets. Key metrics such as NPS, course completion rates, and employee engagement gauge effectiveness.

In the dynamic BFSI sector, gauging eLearning ROI is crucial for success. Key steps include defining aligned KPIs, leveraging data for performance assessment, calculating cost savings, measuring improved performance and customer satisfaction, and collecting employee feedback. Beyond numbers, eLearning fosters a skilled, adaptable workforce. Demonstrating ROI ensures strategic investments and long-term success.